Where do you ship from?

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take for items to arrive?

It can take between 2 and 30 business days depending on the order. Shipping times vary from product-to-product; based on demand and shipping location.

How long will it take to receive a tracking number?

It will take usually between 2-5 business days.

Where can I place an order?

You can place an order from any state within the USA.

Is shipping FREE?

Yes, shipping is free on most items, however on some items, we only have free Shipping if over $75.

Where is Jumling, LLC located?

We have a mail location in the beautiful state of South Carolina.

Which currency is used?

We process all orders in USD.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders.

Please contact us if you do not receive one within 24 hours.

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to support@jumling.com

How can I pay?

We accept all Major Credit Cards: Visa, Mastercard, and Discover

Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure.

If I enter my email address will you sell my information?

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.